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  1. Blog

What to do with a hotel reservation you can’t use?

September 16, 2026·3 min read

Can’t use your hotel reservation? Discover what options you have to try to recover your money, even if it’s a non-refundable reservation.

  • 1. Check if you can cancel
  • 2. Check if you can change the dates
  • 3. Can you transfer a hotel reservation?
  • 4. What if the reservation is non-refundable?
  • 5. How can you sell a hotel reservation?
  • Don't consider your money lost too soon
    • Do you have a reservation you’re not going to use?
  • Frequently asked questions
    • Can I sell any hotel reservation?
    • Can I sell a non-refundable reservation?
    • Does it cost money to list a reservation?

You booked a hotel and, in the end, you can’t travel. A change of plans, an unexpected event or any other circumstance may mean that you have to cancel your stay.

And then the question comes up: how can I avoid losing all the money I paid for my reservation?

Before considering it lost, there are several options worth checking.

1. Check if you can cancel

The first thing to do is check the conditions of your reservation.

If it has free cancellation, you may be able to cancel it within the specified deadline and recover the corresponding amount.

If it is a non-refundable reservation, you normally won’t be able to recover the money by cancelling, but there may still be other alternatives.

2. Check if you can change the dates

Some reservations allow you to change the dates of your stay.

Check the conditions of your reservation or contact the hotel or the platform where you made the booking.

In some cases, you may be able to change the dates by paying a price difference.

On this page

  • 1. Check if you can cancel
  • 2. Check if you can change the dates
  • 3. Can you transfer a hotel reservation?
  • 4. What if the reservation is non-refundable?
  • 5. How can you sell a hotel reservation?
  • Don't consider your money lost too soon
    • Do you have a reservation you’re not going to use?
  • Frequently asked questions
    • Can I sell any hotel reservation?
    • Can I sell a non-refundable reservation?
    • Does it cost money to list a reservation?

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3. Can you transfer a hotel reservation?

Many hotel reservations can be transferred to another person, although this depends on the conditions of each reservation, the hotel and the platform where it was booked.

At SecondBook, we check whether the reservation can be transferred before putting it up for sale and we manage the name change when it is sold.

4. What if the reservation is non-refundable?

A non-refundable reservation does not necessarily mean that you have to lose all your money.

Before considering it lost, check whether you can:

Cancel → change the dates → transfer or sell the reservation.

Each reservation has its own conditions, so it is important to check them before making a decision.

5. How can you sell a hotel reservation?

If the reservation can be transferred, you can try to sell it to someone who wants to use those same dates.

On SecondBook, you can list a reservation that you are not going to use. We review the information and check whether it can be transferred before putting it up for sale.

If it is sold, we manage the name change so that the buyer can use the reservation.

Listing a reservation is free.

Don't consider your money lost too soon

If you can’t use a hotel reservation, there may still be alternatives.

Check the conditions of your reservation before assuming that you have lost your money.

And if the reservation can be transferred, you can try to sell it to someone else and recover part of what you paid.

Do you have a reservation you’re not going to use?

List it on SecondBook and try to recover part of your money.

Frequently asked questions

Can I sell any hotel reservation?

No. It depends on the conditions of the reservation and whether it can be transferred.

Can I sell a non-refundable reservation?

It may be possible if the reservation allows it to be transferred to another person.

Does it cost money to list a reservation?

No. Listing it is free.

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