Netheid

6,8

Personeel

6,6

Faciliteiten

10,0

Recente beoordelingen

• V

  Valeriu

  22 jun 2026

  2,0

  I would strongly discourage anyone from booking with this host, as you could lose your money like I did. I booked a two-night stay at this apartment and, upon arrival, called the number provided to obtain the access details. Unfortunately, nobody answered. I spent several hours outside the property repeatedly calling and received no response whatsoever. With no way to access the apartment I had paid for, I was eventually forced to find and pay for alternative accommodation. I raised the issue with Expedia, explaining that I had been unable to access or use the property due to the host's lack of communication. Despite this, the host refused to provide a refund, even though they were aware that I had never been given access to the apartment. As a result, I lost approximately a significant sum for accommodation I was unable to use. Based on my experience, I would strongly advise others to avoid booking with this host.

• C

  Carlena

  29 mei 2026

  2,0

  I won’t stay here ever again and I never like to leave bad reviews but from December till May 26 a holiday at that!! I got absolutely no response from these people to help with my questions or anything for that matter!! I had no idea where to collect my key, I had requested an earlier check in if possible and that I would pay extra if need be. Especially due to me arriving in London at 6:30 in the morning and check in being at 2pm. It was a very hot day and a helpful tenant of the building was kind enough to let us in while I tried to contact the property management. After many attempts I finally got them by hotels.com sending them a message for me. Take in mind they did allow me to enter the property but only after I complained about the terrible communication. I don’t think the rude cleaning lady should be working for them as she ain’t dusted the cobwebs out the bedroom window in months. I went to open it and was like “negative” I won’t be opening that window! The shower ohhhh lord! It’s fell off the metal stick and all fell on me while I was trying to get a shower. It’s mold and gross in the bathroom, I was disgusted. Don’t. Waste ya money!! If I could have got a refund I would have cancelled just off the bad communication. I had nowhere else to go since I was down for a big show within walking distance. The only reason I even stayed! Let the location be the reason you book. It was not even products to clean up the home I had to buy my own! Sorry but just don’t do it!

• L

  Lauren

  27 jun 2025

  2,0

  Terrible stay. Whilst I was allowed to leave my bags in early, and told to arrive at 11, I waited almost an hour for a member of staff to let me into the property. The apartment is in quite a bit of disrepair. Kitchen sink is damaged, oven door is broken off the hinges, and the blinds in the bedroom were broken, with just a towel hung up attempting to cover a ground floor window, but leaving a large gap where you could see into a small courtyard. In the morning, I woke up to painters and decorators outside my window who could blatantly see me lying in bed by myself. As a solo female traveller, this is totally unsafe. I had to leave after one night instead of the planned two, and seek alternative accommodation, as I felt very vulnerable in that room. I would definitely not recommend this place to anyone.

• A

  Alexander

  23 dec 2024

  4,0

  Despite me getting back to their email straight away, they did not confirm the check in time (you have to meet someone at the property) until the day before and that was after many ignored messages and calls. They asked for a £250 deposit on a 1 night stay that a week later is yet to be returned (there is no argument that the property was left in exactly the condition it was found). The shower was broken and there was no hot water. They asked for extra money on leaving for an "extra linen" charge. The place is well located, and if done properly has the potential to be nice. However I would strongly recommend you do not deal with these people.